1. Get to know your Customer...
* Credit check and monitor so you get alerts when things change * Request and check references * Set manageable credit limits 2. Agree payment schedules... * Set them out at quote stage * Perhaps cover cost of materials up front * Set and agree stage payments 3. Get agreements in writing... * Don't take verbal assurances no matter how quick they need the job doing * Get a purchase order even if it's just a name * Check that the person placing the order has the authority to do so 4. Process check... * Do they have a set deadline for payment runs? * Do they use purchase orders? * Do they need the invoicing worded in a specific way? 5. Check your bill has been received... * Iron out disputes early on - don't be surprised 30 days later * Is there anything else they need? * When can payment be expected? 6. Chase when you say you'll chase... * If they've given you a payment date, call a couple of days before to check it's on its way * If you say you'll call back tomorrow, call back tomorrow * Follow their process so there are no excuses 7. Ask for help... * From me Hungry Horace :) * Debt chasing Agencies * Invoice factoring * Solicitors 8. Streamline business processes... * Utilise business support - they are a very valuable asset * Get the right people doing the job - someone who enjoys doing it * Fee earners chasing money eats in to your profits! 9. Manage and monitor suppliers... * Credit check and monitor them too * Spread your credit * Meet with them regularly to review prices etc 10. Learn from your mistakes... * Make changes * Mitigate the risks * Don't be a busy fool! The definition of insanity is doing the same things over and over again and expecting different results!
8 Comments
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12/21/2020 01:46:23 am
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2/25/2023 12:08:00 am
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12/23/2023 07:18:41 am
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These Blogs are my own personal opinion and are only based on my own experiences, please feel free to comment your agreement or disagreement but I take no responsibility for actions taken as a result of my blogs. I also apologise in advance if you find the content offensive or inappropriate. Archives
June 2020
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